Qatar Communications Regulatory Authority (CRA) has selected a solution to monitor mobile operators’ network quality supplied by network lifecycle automation expert Infovista.
The aim is to use the solution during major upcoming sporting events in Qatar, where active and dynamic testing of live mobile networks in sports stadiums and key points of interest will help ensure that operators fulfil the obligations stipulated in their licenses when providing services to subscribers.
By having a holistic view of the performance of all networks at key moments during events when usage spikes, Infovista says that the CRA will have an independent and true record of operator key performance indicators (KPIs) and be able to mandate service improvements where needed.
The CRA will focus its monitoring and measurement on key locations including football stadiums, shopping malls, Doha Metro, and Hamad International Airport – all areas which will see a huge temporary influx of visitors and significant increases in demand for mobile voice and data services.
Leveraging Infovista’s fully autonomous network quality of service (QoS) monitoring solution, consisting of TEMS Sense and TEMS Director, the CRA will use network testing probes placed around key sites within these venues. In addition, it will dynamically test how the networks are responding to unscheduled spikes in data traffic as subscribers take to social media to share key moments with family and friends.
TEMS Sense provides powerful network testing and measurement probes which the CRA can use to undertake active testing of all mobile networks. KPI data gathered will include network quality, efficiency and throughput.
TEMS Director acts as a ‘fleet management’ back-end, effectively managing the network of active probes, remotely pushing testing scripts to them to gather data such as the success or failure rate on calls during moments of peak traffic.