Emtel Mauritius has selected Tecnotree to expand its call completion and MDX platform - enabling the rapid roll out of new messaging and voice services for its subscribers.
Tecnotree will help Emtel to enhance its digital strategy by suppling a Content Management and Service Delivery platform and Call Completion solution that enables hardware and network modernisation, all the while reducing the company’s OPEX for provisioning and maintenance.
As a result of the agreement, Emtel will deliver an improved customer experience to its mobile subscribers through enhanced reachability and multi-channel messaging services. Through Tecnotree’s intelligent Content Management and Service Delivery platform, Emtel’s legacy voicemail system will be upgraded to the latest Session Initiation Protocol (SIP) based call completion stack, within a virtualised environment.
“At Tecnotree, powering better experiences for our customers in the rapidly changing digital marketplace is always a high priority,” said Padma Ravichander, CEO, Tecnotree. “We’re delighted to be strengthening our relationship with Emtel by offering customers enhanced multiple messaging services, through call completion, to achieve “true reachability.”